Updates tested before they reach your live site, backups we have actually restored, monitoring that warns us before your customers notice, and developers who answer when you need a change.
WordPress and WooCommerce sites mainly, plus Laravel and custom PHP applications. If your site runs on something else, ask; we will tell you honestly whether we are the right people.
Do you host my website?
No. We work with the hosting you already have. If your hosting turns out to be the problem, we can move you somewhere better as a separate job.
What counts as a small change?
Text and image updates, a new page from an existing layout, plugin settings, form changes and small styling fixes. Larger work is quoted separately, at a reduced rate for plan members.
What if an update breaks something?
Updates are tested on staging first, so problems are usually caught before they reach your live site. If anything slips through, we roll back and fix it at no extra cost.
What if my site gets hacked?
Plans are built to stop that happening: tested updates, hardening and regular scans. If a site is compromised anyway, the cleanup is quoted separately at the reduced member rate, and we restore from a clean backup wherever we can.
Do unused hours roll over?
No. Included time resets each month, which is what keeps the plans affordable.
Is there a contract?
Plans run month to month. Cancel with 30 days’ notice and we hand over everything, including backups and notes on the site.
Can you take over a site someone else built?
Yes, most of our care clients come to us that way. Onboarding includes a review of the code and plugins, and we write down what we find.
Reply within one business day
Put your website in safe hands
Tell us about your site and which plan looks right. Not sure? Say so, and we will recommend one after a quick look.
A reply from a developer within one business day
An honest recommendation, even if it is the cheapest plan